Privacy Policy
Introduction
Welcome to American Home Group, LLC, operating as American House Offer. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us at info@americanhouseoffer.com.
About Our Business
American Home Group, LLC is a direct home buyer. We purchase properties directly from homeowners. We are not a lead generation company, referral service, or marketing affiliate. We do not collect homeowner information for the purpose of selling or distributing it to third-party investors, real estate agents, or any other parties.
Information We Collect
We collect personal information that you voluntarily provide when you submit a form on our website, including your name, email address, mailing address, and phone number. This information is collected solely to evaluate your property and communicate with you directly about a potential cash offer.
SMS Communications & Consent
By providing your mobile phone number and opting in through forms on www.americanhouseoffer.com, you consent to receive SMS (text message) communications from American Home Group, LLC related to your inquiry, including property offers, appointment scheduling, follow-ups, and customer support.
We collect your phone number solely to communicate directly with you about your inquiry. Message frequency may vary. Message and data rates may apply based on your mobile carrier and plan.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@americanhouseoffer.com.
Your consent to receive SMS messages is not a condition of purchase or service.
How We Use Your Information
We use the information we collect to:
- Contact you directly about your property inquiry and provide a cash offer
- Schedule appointments and follow up on your inquiry
- Respond to your questions and provide customer support
- Comply with legal obligations
Share Your Information
We only share information with your consent, to comply with the law, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal grounds:
• Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: When we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
• Vital Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Mobile opt-in and SMS consent information will not be shared with third parties for their own marketing purposes.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. Although we have taken reasonable steps to secure the personal information you provide to us, please be aware that, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Privacy Rights
You have certain rights under applicable data protection and privacy laws. These may include the right to:
• Request access to the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request that we delete your personal information.
• Object to or restrict the processing of your personal information in certain circumstances.
• Withdraw consent where we are relying on your consent to process your information.
To exercise any of these rights, please contact us at info@americanhouseoffer.com. We will respond to your request in accordance with applicable data protection laws.
We are committed to respecting your privacy and ensuring you remain in control of your personal information.
Contact Us.
If you have questions or comments about this policy, you can contact our Data Protection Officer by email at info@americanhouseoffer.com, or by postal mail at:
American Home Group, LLC
1718 Capitol Avenue,
Cheyenne, WY 82001
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